Refund & Cancellation Policy
Last updated: 12 October 2026
This website is owned and operated by ASTRO BANGA (GST: 09ACQFA1807K1Z4), New Delhi, India, 110074.
Digital products
Our reports are personalised digital products prepared from your details and made available right after payment. Because of this, orders cannot be cancelled once the report has been delivered.
When you are eligible for a refund
- You were charged but did not receive your report
- You were charged more than once for the same order
- A technical error on our side prevented delivery
Refund requests must be raised within 7 days of payment at support@astroguru.store or on WhatsApp +919999175609, with your payment ID.
Corrections
If your report contains an error caused by us, we will correct and resend it free of charge.
Refund processing
Approved refunds are credited to the original payment method within 5–7 working days. Bank processing times may vary.